Customer Service


How are your canvases made?

Our canvases are made from premium quality materials, including high-grade canvas fabric and sturdy wooden frames. Each canvas is carefully hand-stretched by our skilled artisans in our warehouse located in San Diego, CA. We take pride in the meticulous craftsmanship that goes into creating each piece, ensuring that our customers receive a top-notch product that will last for years to come. Our commitment to quality and attention to detail sets us apart from other canvas manufacturers, making us a trusted choice for art enthusiasts and interior decorators alike. Experience the difference of our handcrafted canvases and elevate your space with a touch of elegance and sophistication.

Are your canvases Giclee quality?

Yes, they meet Giclee standards.   

Can I order a custom size?

Contact us for custom requests.  

Are the colors accurate to how the image will print?

We strive for color accuracy.      

Can I buy the digital image?

We offer physical canvases only.


Canvas Installation and Care:      

How do I hang my canvas?

Follow our hanging instructions.     

How do I clean my canvas?

Use a soft cloth to remove dust.   

Can I put my canvas in a sunroom?

Avoid direct sunlight.      

Can I hang my canvas in a bathroom?

It’s not recommended due to humidity.


Shipping and Delivery:

Can I change the delivery address?

Contact customer service for assistance.      

How are canvases packaged?

Our canvases are carefully packaged for safe delivery.      

Do you ship internationally?

Yes, we do.



What payment methods does GreenBox Art accept?

We accept various payment options.

When will I be charged?

Payment is processed during checkout.

Will I be charged tax with my order?

Tax may apply based on your location.    

Is paying online secure?

Yes, we prioritize security.

Order Issues, Returns, and Exchanges:

My artwork is damaged, defective, or the wrong size. What do I do?

Contact us for prompt support from our dedicated team!    

Is my package insured?

Yes, all packages are insured.



Are wholesale options available?

Interested in purchasing canvas wall art in bulk? Look no further! Our wholesale program is here to cater to your needs. Reach out to our customer service team or head over to our wholesale website at to place your order today. Let's bring some artistry into your space!

I am an artist and am very interested in collaborating with GreenBox Art. Could you please provide more information about the onboarding process?

Certainly! Collaborating with GreenBox Art is an exciting opportunity for artists. Here’s a brief overview of the onboarding process:

1. Submission:
    Visit the GreenBox Art website and navigate to the artist submission page.
    Provide your portfolio, including high-quality images of your artwork.
    Share your artistic background, inspirations, and any relevant information.
2. Review:
    The GreenBox Art team will review your submission.
    They consider factors like artistic style, market fit, and overall quality.
3. Acceptance:
    If your work aligns with our brand, you’ll receive an acceptance notification. Congratulations!
4. Contract and Details:
    You’ll receive a contract outlining terms, royalties, and other specifics.
    Discuss any questions or negotiate terms if needed.
5. Production and Promotion:
    Once onboarded, GreenBox Art will produce prints of your artwork.
    They’ll promote your pieces through their channels.
6. Long-Term Collaboration:
    Enjoy a fruitful collaboration with GreenBox Art!
    Your art will reach a wider audience.

Remember that specific details may vary, so I recommend reaching out directly to GreenBox Art for precise information. Best of luck with your collaboration!